Privacy Policy

Contact Instruments is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. Contact Instruments has put in place a robust and effective data protection program which complies with existing law.

This privacy policy addresses the following questions:

  • How Contact Instruments collects personal information about you.
  • The types of personal information Contact Instruments collects about you.
  • How Contact Instruments uses your personal information.
  • How Contact Instruments secures your personal information.
  • How you can manage your personal information collected by Contact Instruments.


Contact Instruments’ COMMITMENT

Contact Instruments adheres to worldwide standards and practices for customer privacy and data protection. Contact Instruments employs the following principles:

  1. Contact Instruments will only collect your personal information with your consent.
  2. Contact Instruments will not sell or give away your name, email address, phone number, or any other personal information about you to anyone outside of Contact Instruments or its subsidiary companies, unless required to by law.
  3. Contact Instruments employs strong security measures to protect your information from unauthorized use.
  4. Contact Instruments gives you the possibility to control the information that you shared with us (opt-out).



Contact Instruments will clearly inform you when information that personally identifies you (“personal information”) is asked for and you will have the choice to provide it or not. Contact Instruments may ask you for information that personally identifies you, or allows us to contact you, for a variety of purposes pertaining to providing services to you. Generally, personal information about you is requested when you interact with Contact Instruments’ website in the following manners:

  • When you complete an inquiry form.
  • When you sign up to receive email subscriptions or notifications from Contact Instruments.
  • When you request to download information such as brochures, whitepapers and other information Contact Instruments may publish from time to time.

If you choose not to provide personal information, you can still use, but you will not be able to access or request information or services which require your personal information.

When you provide your personal information, you consent that it can be used for purposes listed in the “Usage” section of this policy, and that Contact Instruments is an authorized holder of such information.

If you decide to provide your personal information to Contact Instruments, you will be able to select the kinds of services you wish to receive from us by subscribing to specific services, for example electronic newsletters, product or service updates, information on upcoming events, and other services which Contact Instruments may offer from time to time. You can discontinue receiving information from Contact Instruments at any time by clicking on “unsubscribe” located at the bottom of all electronic correspondence from Contact Instruments.

Contact Instruments does not knowingly collect or use personal data from children under 13 years of age. If Contact Instruments learns that personal data from a child under 13 years of age has been collected, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact us.



The personal information Contact Instruments may request from you when using is very limited, and may include:

  • First and Last Name.
  • Email Address.
  • Telephone number.
  • Location.



Contact Instruments may use your personal Information for four primary purposes:

  1. To improve and optimize the performance of the Contact Instruments website.
  2. To enable you to download specific content from Contact Instruments or its subsidiaries.
  3. To provide you with notification services you have chosen to subscribe to.
  4. To facilitate contact with key members of Contact Instruments’ management team or its subsidiaries.



You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information, email contact email for inquires and request that Contact Instruments send you this information.



Contact Instruments is strongly committed to protecting your information and ensuring that your choices are honoured. Contact Instruments has taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind firewalls on secure servers with restricted employee access.



Contact Instruments retains information as long as it is necessary to provide the services requested by you, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first. Additionally, Contact Instruments may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information Contact Instruments retains will be handled in accordance with this Privacy Policy.



Your information is never shared outside of Contact Instruments without your permission. Inside the company, data is stored behind firewalls on secure servers with restricted user access.

Contact Instruments will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Contact Instruments or the site; (b) protect and defend the rights or property of Contact Instruments and its subsidiaries, and, (c) act in urgent circumstances to protect the personal safety of users of Contact Instruments, its websites, or the public.



Contact Instruments provides users with the opportunity to opt-out of receiving from us updates on our products, newsletters and other communications. You can opt-out by clicking on the unsubscribe link provided in emails or by contacting us at the address at the bottom of this page.



Contact Instruments’ Privacy Policy applies to information collected on the website or via Facebook contact form. Contact Instruments’  website may contain links to web sites of third parties. Contact Instruments is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites. Contact Instruments encourages you to review their privacy policies to learn more about what, why and how they collect and use personal information. Contact Instruments adheres to industry recognized standards to secure any personal information in  Contact Instruments’ possession, and to secure it from unauthorized access and tampering.

Contact Instruments uses third-party website analytic services to understand how Contact Instruments’ website is used in order to better optimize the user experience. These third-party website analytics companies employ cookies to measure and track usage behavior on Contact Instruments’ website.  To do so, these companies may use anonymous information about your visits to Contact Instruments’ website and other websites but will not collect any information which can personally identify you or can be linked to you.



Cookies are small pieces of data which are created by website servers and are either temporarily or permanently stored on your computer.  These cookies allow the issuer to identify your computer and browsing activities when you are visiting a website.

Contact Instruments does not create or issue cookies on, however you may be subject to cookies issued by the following third parties when visiting Contact Instruments’ website, in particular:


Contact Instruments uses a Facebook pixel to serve with your advertisements that may be relevant to you and your interests. The information may also be used for frequency capping purposes (i.e., to ensure we do not display the same advertisement to you repeatedly) and to help us regulate the advertisements you receive and measure their effectiveness.


Contact Instruments uses Google’s website analytics service to understand how visitors engage with Contact Instruments’ website soContact Instruments can optimize it for better user experiences. There is no personal information associated with the site visitor cookie.



Contact Instruments reserves the right to change this Privacy Policy as it deems fit for its’ business and website operations. If Contact Instruments makes changes to our Privacy Policy, Contact Instruments will post these changes here so that you are always aware of what information Contact Instruments collects, how Contact Instruments uses it and under what circumstances, if any, Contact Instruments discloses it. If at any point Contact Instruments decides to use your information in a manner different from that stated at the time it was collected, Contact Instruments will notify you by email.



If for some reason you believe Contact Instruments has not adhered to these principles, please notify us and Contact Instruments will do its best to promptly make corrections.



If you have questions or comments about this privacy policy, please email Contact Instruments at contact email here.

For more information about how to contact Contact Instruments please visit the contact page of Contact Instruments’ website.


Effective date: August 2, 2023.